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Notice on Gem Rush. [Copy URL]

Rank: 9Rank: 9Rank: 9

Post time 2018-1-23 01:43:35 |Show all posts
Dear players,

Thanks for your notice and sorry for the inconvenience caused by the gem rush bug.

As accessory, got from the event, cannot find in players' bag, please send an email with following informations to our support email: support@joyfun.com

1.your registration email
2.your server
3.your character name
4.the accessory cannot be found

Thanks for your understanding and cooperation. Have a nice day.


Notice: please report it in 5 days, otherwise we can NOT recover it for you.


Best Regards,

Joyfun Operating Team

Jan 23, 2018

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Rank: 8Rank: 8

Post time 2018-1-23 03:00:32 |Show all posts
What about the christmas badge that was supposed to be lucky star/treasure maps? 2 days of free points lost

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Rank: 9Rank: 9Rank: 9

Post time 2018-1-23 05:13:33 |Show all posts
king_ikat0 replied at 2018-1-23 03:00
What about the christmas badge that was supposed to be lucky star/treasure maps? 2 days of free poin ...

Also need to write to our support, they will change your badge into lucky stars.

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Rank: 8Rank: 8

Post time 2018-1-23 06:17:49 |Show all posts
xiaobai replied at 2018-1-23 17:13
Also need to write to our support, they will change your badge into lucky stars.

i only got a coupon conpensation, my badges still gives me error

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Rank: 3Rank: 3

Post time 2018-1-23 06:23:47 |Show all posts
xiaobai replied at 2018-1-23 05:13
Also need to write to our support, they will change your badge into lucky stars.

Lol what a luck for those who have. give away set rebate.

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Rank: 4

Post time 2018-1-24 07:21:05 |Show all posts
xiaobai replied at 2018-1-23 05:13
Also need to write to our support, they will change your badge into lucky stars.

I sent an email to change the christmas badges to lucky stars and the reply that i get?

That the badges can only be changed into coupons.

So not only i lost 2 days of gem rush they are trying to compensate with coupons...

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Rank: 4

Post time 2018-1-24 07:25:34 |Show all posts
PauloPT90 replied at 2018-1-24 07:21
I sent an email to change the christmas badges to lucky stars and the reply that i get?

That the  ...

Well it's nice if it's a big amount of coupon.. mostly if you can't get the little gold pack in gem shop which costs 100 lucky stars

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Rank: 9Rank: 9Rank: 9

Post time 2018-1-24 21:26:56 |Show all posts

Hey guys.
So sorry about that, I was wrong. Chritmas badge only can change into coupons, but not lucky stars.
And you will receive a equal number of coupons, just delete your badges please.
attachment: You have to Login to download or view attachment(s). No Account?

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Rank: 4

Post time 2018-1-27 11:31:08 |Show all posts
xiaobai replied at 2018-1-24 21:26
Hey guys.
So sorry about that, I was wrong. Chritmas badge only can change into coupons, but not lu ...

so we just need to click sell or delete and we will get coupons?

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Rank: 6Rank: 6

Post time 2018-1-27 11:39:05 |Show all posts
Dlcrz2k replied at 2018-1-27 11:31
so we just need to click sell or delete and we will get coupons?

we already got the coupons from the mail as a compensation.

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